📌 About Accenture

Accenture is one of the world's leading professional services companies, specializing in Digital, Cloud, Security, Technology, Strategy, Consulting, and Operations. With over 784,000 employees serving clients in more than 120 countries, Accenture helps businesses transform through innovation and advanced technologies. The company is well known for offering excellent learning opportunities, career growth, global exposure, and industry-recognized training programs.

🎯 Job Overview

DetailsInformationCompanyAccentureRoleSW/App/Cloud Tech Support New AssociateDepartmentTechnology for OperationsJob TypeFull-TimeExperience0–1 YearQualificationAny Graduation, B.Com, B.E.LocationHyderabadShiftRotational ShiftsSalaryAs per Company Standards

✅ Eligibility Criteria

Candidates should meet the following requirements:

• Any Graduation, B.Com, or B.E. candidates are eligible.

• 0–1 year of experience.

• Good analytical and problem-solving skills.

• Strong written and verbal communication skills.

• Ability to build strong client relationships.

• Willingness to work in rotational shifts.

💡 Required Skills

• Automation Anywhere

• Application Maintenance

• Automation

• Cloud Support

• IT Operations

• Problem Solving

• Analytical Skills

• Communication Skills

• Client Relationship Management

• Process Automation

• Application Support

• Team Collaboration

📋 Roles & Responsibilities

As a SW/App/Cloud Tech Support New Associate, your responsibilities include:

• Support application and cloud operations using automation technologies.

• Solve routine technical issues by following standard procedures.

• Work with the Technology for Operations (TFO) team to improve operational efficiency.

• Assist in implementing automation solutions using AI, RPA, and custom bots.

• Support application hosting and infrastructure management activities.

• Collaborate with team members and supervisors to deliver operational excellence.

• Analyze operational data and improve business processes.

• Contribute as an individual team member while maintaining quality standards.

• Work in rotational shifts based on business requirements.

📝 Selection Process

The hiring process generally includes:

1. Online Application

2. Resume Screening

3. Online Assessment (If Applicable)

4. Technical Interview

5. HR Interview

6. Offer Letter

📅 Important Dates

• Application Status: Open

Last Date to Apply:

Applications are open until the position is filled.

💰 Salary Details

Accenture has not officially disclosed the salary for this position.

Selected candidates will receive compensation according to company standards, skills, and interview performance.

📚 How to Prepare

To improve your chances of getting selected:

• Revise Automation Anywhere fundamentals.

• Learn basic Cloud Computing concepts.

• Understand Application Support and IT Operations.

• Practice logical reasoning and problem-solving questions.

• Improve communication skills.

• Prepare common HR interview questions.

• Update your resume with projects, certifications, and internships.

• Learn basic AI and RPA concepts.

📄 Required Documents

Keep the following documents ready:

• Updated Resume

• Passport-size Photograph

• Government ID Proof

• Educational Certificates

• Experience Certificate (If Applicable)

• Internship Certificates (If Available)