Concentrix Hiring 2026 Representative, Operations

Concentrix is hiring for a Representative, Operations role in Kolkata. The position is part of the Contact Center function and involves customer operations and support.

📌 Job Details

DetailsInformationCompanyConcentrixRoleRepresentative, OperationsJob IDR1367218LocationKolkataCategoryContact CenterLanguageEnglishEducationGraduate / Undergraduate – Any Discipline*ShiftRotational

*Eligibility may vary depending on the specific job requirement.

💼 What You'll Do

• Handle customer inquiries and provide resolutions.

• Maintain customer/account information.

• Follow KPIs and SLAs.

• Use call-tracking systems.

• Escalate issues when required.

• Handle customer interactions professionally.

• Work toward customer satisfaction.

💡 Skills Required

• Good English communication

• Basic computer/PC knowledge

• Customer-service orientation

• Attention to detail

• Multitasking

• Teamwork

• Ability to work in a fast-paced environment

💰 Salary

Salary/CTC is not mentioned in the provided Concentrix listing.

🚀 Who Can Apply?

Graduates and undergraduates from any discipline may be eligible, subject to the specific job requirements.

🔗 How to Apply

Apply through the official Concentrix job listing – R1367218.

⚠️ Job Alert: Concentrix states that candidates should not pay recruitment or processing fees in exchange for a job offer.

📌 Quick Summary

Concentrix | Representative, Operations | Kolkata | Graduate/Undergraduate | Any Discipline | Customer Operations | Rotational Shifts*

Verify the latest eligibility requirements on the official application before applying.